Privacy Policy – favoriteswatches.com
1. Information We Collect
We process:
- Personal details (name, address, email)
- Payment information (securely processed)
- Browsing data (cookies, IP address)
- Customer service interactions
2. Purposes of Processing
Your data enables us to:
- Process orders and payments
- Improve our services
- Send marketing communications (with consent)
- Prevent fraudulent activities
3. Legal Basis
Processing is based on:
- Contract fulfillment
- Explicit consent
- Legitimate interest
4. Data Sharing
We may share with:
- Payment processors
- Shipping providers
- Carefully vetted third-party services
5. Data Retention
- Customer data: 5 years after last contact
- Financial records: 10 years (legal requirement)
- Cookies: 1-13 months depending on type
6. Your Rights
You may:
- Access your personal data
- Request corrections
- Object to processing
- Request deletion
- Restrict data use
- Request data portability
7. Security Measures
We implement:
- SSL encryption
- Regular access controls
- Intrusion monitoring
- Secure payment gateways
8. Cookies
We use:
- Essential cookies (required)
- Analytics cookies (optional)
- Marketing cookies (optional)
Manage preferences via browser settings
9. International Transfers
Data may be transferred outside EU with appropriate safeguards
10. Policy Updates
We may update this policy. Current version always available at favoriteswatches.com/privacy
To exercise your rights or for inquiries, please use our dedicated form at favoriteswatches.com/data-request